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Table of Contents
  • Citibank Customer Service Information
  • Common Issues faced by Customers
  • Short Notes on Company & its Customer Service Team
  • Tips when Customer Service is not Satisfactory
  • Helpline Stock's Relations with Company

Official Citibank Phone Number

Contact Citibank Customer Service Team Quickly via Helpline Stock

Link to Citibank Live Chat:

Important Citibank 1-800 Number: 

Customer Service Hours: 

  • Phone Number: 24 Hours a Day, 7 Days a Week
  • Online Chat: 24 Hours a Day, 7 Days a Week

Citibank Email Address:

  • The Bank does not have a Contact Email Address for the Users Right Now.

Connect Citibank by Mail:

  • U.S. Service Center
    Attn: C.G.S.
    P.O. Box 769007
    San Antonio, TX 78245-9966

Link to Find the Location Near You:

Get Quick Assistance Live Citibank Agent:

  • Dial Citibank Phone number and press 0 at each prompt and repeat “representative” to get connected to Citibank Customer service division where a live agent would assist you to resolve your banking issue.

What are popular Citibank issues from the Customer's Point of View?

  • Why my Citibank Card is continuously declining payments?
  • I am not able to complete my banking transaction.
  • What are the steps to file a dispute charge with Citibank?
  • What is the process to report any suspicious transaction from my Citibank account?
  • How can I recover my Citibank’s account Login Password?
  • I am not able to login to my Citibank Online Account.

HelplineStock Short Notes on Citibank Phone Number

Citibank is the consumer division or subsidiary of Citigroup. It was founded in 1812 and has over 2500 branches over 19 countries in the world. It has 723 branches in the United States and is concentrated in areas of New York City, Los Angeles, Chicago, Washington DC, San Francisco, and Miami.

In order to provide the best service to such a large number of customers all around those areas, Citibank requires a quality customer service department in order to assist its customers to resolve banking issues. The users can get connected to the customer service through Citibank Phone Number and get assistance for various banking queries.

Getting Help from Citibank Customer Service Number

Taking help from customer care is very easy when done through Citibank Customer Service Number. The service team has to tackle dozens of inquiries on a regular basis daily. The team is quick to answer these questions and providing the right assistance to the users. The most popular ones that are heard by the customer care department are:

  • Unable to log in to personal account
  • Not receiving One Time Password for any service
  • Trying to cancel the automatic debit service from Citibank
  • Citibank Account Locked / not working due to any suspicious activity
  • Problems while Transferring funds to any international country (Wire Transfer)
  • Issues while paying Outstanding Balance of the Citibank account

The Customer service department also provides the right assistance with issues like reporting a fraud transaction, assistance while the card is declining payments, helping out the customers to dispute a charge, and other missing payments. Through Citibank Customer service link, the team is always available to assist you for 24 hours and 7 days a week. You can contact the helpdesk from the Citibank phone number and a live agent will be assigned to you.

What should be done after an Unsuccessful Citibank Customer Service?

While most of the banking issues are easily been resolved through the Citibank Customer Service Number, but there are some instances where the live representative was not able to properly assist and guide the customer. During such a scenario, you can try out the following:

  • Try to reconnect on the Citibank Phone Number: During a number of unsuccessful cases at Citibank helpdesk, the uses were connected to an inexperienced live agent. There is a better chance of a successful solution if you try again to contact the service team through 1-800-374-9700. This is because the new representative can provide you a different solution for your problem.
  • Citibank Live Chat: A Live expert is always ready to assist you at the Citibank’s chatting feature available at their website where you can get 24/7 help from experts via live chat. The chat option is best for those users who are not comfortable with those messy phone calls. The only problem with the live chat is that it consumes a lot of time especially when it comes to getting connected with the live agent.

Relationship of HelplineStock and Citibank

Helpline Stock does not have any direct relationship with Citibank. Neither are we affiliated to this banking corporation. We try to create free tools in order to share customer service information among their customers to contact Citibank Customer Service department quickly.

Usually, it takes a lot of time where users have to wait in the long telephonic queue to get the right Customer help from big corporations like Citibank, Bank of America, Chase Bank, Wells Fargo, Capital One, Goldman Sacks & Morgan Stanley. Hence, we try to create easy shortcuts and tools to skip the part of those messy & long waiting hours to get customer service and save the customer’s time & frustration.